If you want to acquire new customers with an addressed mailing or a telemarketing campaign, you can obtain addresses from us for this purpose. Even if these are "our" addresses, you become the controller when you rent or buy the addresses, as you decide on the purpose of the data processing from this point onwards. The rental or purchase of addresses is a procurement of personal data, namely an indirect procurement.

In order to comply with the new Data Protection Act, you should provide information about data procurement in your privacy policy and also include a reference to the origin of the addresses in your mailing.

The management ensures that data protection is complied with in accordance with the requirements of the current Swiss Data Protection Act and the Data Protection Ordinance. We treat customer and address data in trust and with absolute confidentiality. Data is accessed and transferred in accordance with the highest security standards, which are regularly audited by external bodies.

Our employees receive appropriate training and are required to comply with the data protection guidelines under all circumstances. The work instructions on data protection and quality are part of every employment contract.

Further information can be found in our privacy policy.

Our address databases are updated monthly. KünzlerBachmann Directmarketing maintains a quality management system in accordance with the ISO 9001:2008 standard. This management system ensures compliance with our own quality standards and our continuous improvement. Customer orientation is at the heart of our quality policy.

We provide the following criteria for private addresses:
Title, first name, surname, street incl. number, zip code and city.
The telephone number can be purchased for an additional charge.

We provide the following criteria for company addresses:
Company name, street incl. number, zip code and town.
The contact person and telephone number can be purchased for an additional charge.

Yes, we provide sample data so that you can get an idea of the quality and format of our data.

Please contact us on +41 71 314 04 14 or e-mail shop@kbdirect.ch

The Unfair Competition Act (UWG) does not permit the sale of email addresses for mass mailing, because as a sender you may only send a potential customer an advertising message by (mass) email if they have given their consent. This is referred to as an "opt-in". We and our partners have such an opt-in for the available e-mail addresses and are happy to send your advertising message from our systems. In your name, with our sender.

We will be happy to advise you on the possibilities of an e-mail campaign by calling +41 71 314 04 14 or e-mailing shop@kbdirect.ch 

Contact us on +41 71 314 04 14 or by e-mail at shop@kbdirect.ch if you would like to use your rented addresses again. We will be happy to advise you.

We will contact you approx. 30 days before your annual license expires and inform you about the renewal of your license. If you have any questions about the annual license, please contact us on +41 71 314 04 14 or by e-mail at shop@kbdirect.ch.

We check, confirm, correct and update the address lists. In this way, we increase the delivery reliability and acceptance of your advertising and merchandise mailings, reduce the return rate and minimize your wastage. Get in touch with us and we will make you an offer. Contact us by telephone on +41 71 314 04 14 or by e-mail at shop@kbdirect.ch.

Please contact us on +41 71 314 04 14 or e-mail shop@kbdirect.ch and we will be happy to check this.

You will find our General Terms and Conditions (GTC) in the footer of the online store.

We reimburse returns from an error rate of 2% of the total quantity (the industry standard is 4%). To receive a returns refund, please send us all returned mailings no later than two months after posting. We will evaluate the number of returns and adjust the addresses in our database. For every undeliverable item over 2% (excl. "acceptance refused"), the basic address price excluding postage will be refunded.

Orders from the following countries may be processed in the online store with company/private addresses.

(AD) ANDORRA, (AR) ARGENTINA, (BE) BELGIUM, (BG) BULGARIA, (CH) SWITZERLAND, (DE) GERMANY, (DK) DENMARK, (EE) ESTONIA, (FI) FINLAND, (FR) FRANCE, (GI) GIBRALTAR, (GR) GREECE, (HR) CROATIA, (IE) IRELAND, (IL) ISRAEL, (IS) ICELAND, (IT) ITALY, (LI) LIECHTENSTEIN, (LT) LITHUANIA, (LU) LUXEMBOURG, (LV) LATVIA, (MT) MALTA, (MC) MONACO, (NO) NORWAY, (NZ) NEW ZEALAND, (NL) NETHERLANDS, (PL) POLAND, (PT) PORTUGAL, (CR) CZECH REPUBLIC, (RO) ROMANIA, (GB) UNITED KINGDOM, (SK) SLOVAKIA, (SI) SLOVENIA, (SE) SWEDEN, (UY) URUGUAY

According to the GTC, the use of our data must comply with the applicable data protection regulations. According to the DSG, it is not possible to disclose data from other countries without further agreement. If you have any questions, please contact shop@kbdirect.ch.

KünzlerBachmann Directmarketing AG has a data protection management system that is certified in accordance with the GoodPriv@cy seal. This system ensures that the provisions of the Data Protection Act (DSG), the Data Protection Ordinance (DSV) and other relevant provisions are complied with. Customers who commission personal data are considered data controllers under the DPA, even if KünzlerBachmann Directmarketing AG processes the data. Customers are obliged to ensure that their data processing complies with the applicable data protection laws and fulfill their information obligations. If KünzlerBachmann Directmarketing AG processes the data further, it is generally assumed that the order is being processed, which the customer must regulate in accordance with the FADP.

Our two address stores for private and company addresses run on two different systems. So if you want to buy both private addresses and company addresses, you need to create a login for each. However, you can use the same e-mail address and password for both stores.

You can select private addresses according to language, gender, age, marital status, living situation, purchasing power, education and profession, interests and, of course, geographical characteristics.

Ask yourself the following questions for a suitable private address target group:

• Is your offer suitable for a specific age group?
• Do you want to address families with children or rather singles?
• Do they need a high purchasing power to buy your products?
• Do your services appeal to a specific professional group or more highly educated people?
• In which area do you want to buy addresses? You can select by zip code, municipalities, agglomerations and cantons.
• Do you also want to contact people by telephone?
• What is your budget? If your address potential is too high for your budget, you can also limit the addresses and only buy part of the potential

For company addresses, you can select by language, industry (Noga), market group, company size, turnover, number of employees, legal form, year of foundation, contact person and, of course, geographical characteristics

Ask yourself the following questions for a suitable company address target group:

• In which sector or market group should the company be active?
• Do your services appeal to smaller or larger companies?
• Does the company need to have a specific legal form?
• Would you like to address young or rather long-standing and established companies?
• Which contact persons in the company are important to you?
• Do you also want to contact the companies by telephone?
• What is your budget? If your address potential is too high for your budget, you can also limit the addresses and only buy part of the potential

One-time rental: The addresses may be used once for advertising, marketing or market research purposes. The data may not be published in electronic media or passed on to third parties.

Annual license: The address prices quoted entitle you to use the addresses several times for advertising, marketing or market research purposes within 12 months from the date of delivery. After these 12 months, the data must be irrevocably deleted. The deletion of the data must be confirmed to us in writing. The data may not be published in electronic media or passed on to third parties.

Purchase: The addresses may be stored permanently and used for advertising, marketing or market research purposes. Publication of the data in electronic media and disclosure to third parties is not permitted.

If you are satisfied with your selection, you can click on the "Calculate price" button. You will then receive the prices for the three usage variants.
In this area, you can also add the telephone number or, in the case of company addresses, the desired contact person.
Select one of the three usage options and complete the checkout and payment process.
The data will be available for download immediately after the checkout.

Yes, if you have registered, you can save your selections. This allows you to access them later and reload them without having to select them again. You can also rename your selections. You can find your saved selections under "My selections".

Yes, you can limit your address potential if, for example, you do not want to write to so many addresses or your budget is not so high. To do this, you need to click on "Calculate price" and can then limit and update the number.

Your selection criteria are shown on the second page of the PDF offer. We recommend that you not only have a PDF offer sent to you, but also save the selection. This way, if you have decided to purchase the addresses, you do not have to create the selection again. You can save selections if you have created a login.

Unfortunately, it is not possible to narrow down the geographical area using a radius search in our store. However, our Direct Sales Team will be happy to help you on +41 71 314 04 14 or by e-mail at shop@kbdirect.ch.

To select a suitable contact person, complete your selection according to the desired company and geo criteria and then click on "Calculate price". In this section you first decide whether you want to buy "Company addresses with contact persons if available" or whether you want to buy "Only company addresses with contact person available (mandatory)".

Then select the desired contact person. You can choose from the following: Highest decision-maker, management, financial management, IT management, marketing/sales management, HR management and presidents.

We also have other selection criteria in our databases that are not available via the address store. If you would like to compile your target group in even more detail, please contact our Direct Sales team. We will be happy to compile the perfect target group for you offline from private and company addresses. Contact us on +41 71 314 04 14 or e-mail shop@kbdirect.ch.

The building category includes whether a dwelling is required with or without use. Residential use, without residential use, ancillary use, temporary accommodation or special building. The building class includes the building types, whether the building contains one apartment, two, three or more apartments. Other types: Hotel buildings, office buildings, wholesale and retail buildings, restaurants/bars, railroad stations, cultural and leisure purposes, museums, libraries, school buildings, sports halls, churches, other buildings, buildings for animal husbandry, buildings for plant cultivation.

Answer: a heat source is the origin of heat, while a heat generator is a device or system that actively produces or converts heat. A heat generator can itself be a heat source, but not every heat source is a heat generator.

The following agglomerations are available.
Lucerne, Altdorf (UR),Lachen, Glarus, Zug, Bulle, Fribourg, Winterthur, Grenchen, Olten - Zofingen, Solothurn, Zurich, Basel, Schaffhausen, St. Gallen, Rheintal, Buchs SG, Rapperswil-Jona - Rüti, Wil SG, Bern, Biel/Bienne, Chur, Aarau, Baden - Brugg, Wohlen AG, Lenzburg, Stein AG, Arbon - Rorschach, Amriswil - Romanshorn, Frauenfeld, Kreuzlingen, Bellinzona, Locarno, Lugano, Chiasso - Mendrisio, Lausanne, Interlaken, Vevey - Montreux, Yverdon les Bains, Brig - Visp, Martigny, Monthey, Sierre, Sion, La Chaux de Fonds - Le Locle, Neuchâtel, Geneva, Delsberg, Lyss, Langenthal, Burgdorf, Kirchberg, Spiez, Einsiedeln, Sursee, Arth, Schwyz, Sarnen, Stand, Murten, Oensingen, Schönenwerd, Mels - Sargans, Uznach, Wattwil, Flawil, St. Moritz, Davos, Landquart, Reinach, Thun, Döttingen-Böttstein, Weinfelden, Aigle, Payerne, Crans-Montana, Zermatt, Porrentruy.

Yes, you can exclude orders. This criterion can only be selected after logging in. See Exclude orders.

The NOGA code (Nomenclature Générale des Activités économiques) is the defined industry code that makes it possible to classify companies based on their economic activity.

We will be happy to provide you with a clear NOGA CODE list. Please contact us on +41 71 314 04 14 or e-mail shop@kbdirect.ch. 

The price is not visible until you click on "Calculate price". You will find an overview of the pricing for all usage types once you have selected the target group.

Advantages:

+ No minimum order quantity

+ No selection costs of CHF 250.00

+ Immediate download of data à 24/7 availability and access

+ Provision in EXCEL or CSV file

+ Possibility to limit the number of addresses

+ Possibility to exclude previous orders by means of order exclusion (only works with registration)

+ Fast and efficient determination of potential for your dialog campaign.

+ Convenient ordering by invoice or credit card

If you have any burning questions, please contact us and we will provide you with a PDF guide to the online store on +41 71 314 04 14 or by e-mail at shop@kbdirect.ch. 

We accept various payment methods, including credit cards and payment by invoice within 30 days net. The payment method can be selected during the order process.

When you register for the first time, you can only order on account up to a certain amount. If this amount is exceeded, payment by credit card is still available.

If you are registering for the first time, you can only order on account up to a certain amount. If you do not wish to pay by credit card, please contact us on +41 71 314 04 14 or e-mail shop@kbdirect.ch.

If your order was successful, you have now received an order confirmation. (Please check your mailbox or spam). You can click on the link or download the data in the store under "My orders".

If you have any questions, please contact us on +41 71 314 04 14 or by e-mail at shop@kbdirect.ch. 

The information is provided in CSV or EXCEL format.

To display the phone number correctly, you must import the CSV data into an Excel file.

• Open an empty Excel workbook
• On the "File" tab, click on "Retrieve data"
• then on "From file"
• and finally on "From text/CSV"
• Now select the file to be opened and click on "Import data"
• In the window that opens, select "65001: Unicode (UTF-8)" from the first drop-down menu File origin
• Select "Semicolon" from the second drop-down menu Separator
• Then click on "Transform data" at the bottom right

With this procedure, all data will be displayed correctly in Excel.

To display the names correctly, you must import the CSV data into an Excel file.

• Open an empty Excel workbook
• On the "File" tab, click on "Retrieve data"
• Then click on "From file"
• and finally on "From text/CSV"
• Now select the file to be opened and click on "Import data"
• In the window that opens, select "65001: Unicode (UTF-8)" from the first drop-down menu File origin
• Select "Semicolon" from the second drop-down menu Separator
• Then click on "Transform data" at the bottom right

With this procedure, all data will be displayed correctly in Excel.

You will find a PDF with the record description in the Download area for private addresses and company addresses. The individual columns are displayed and explained there.
If you have a request for further criteria that were not available in the online store, please contact us on +41 71 314 04 14 or by e-mail at shop@kbdirect.ch.

We obtain the majority of our data from publicly accessible sources (e.g. telephone directories or commercial registers). Our databases are based on the Federal Register of Buildings and Dwellings and Swiss Post's building data. In this way, we ensure that our building addresses are correct and up-to-date and that new street names or changed zip codes, for example, are updated promptly. We also obtain personal, household and company mutations from Swiss Post and other sources. We obtain further information from partners, directly from the persons concerned or we derive it statistically.

Please click on the login field for private addresses or company addresses.  A field will appear at the bottom: Forgot password. Please enter your e-mail address and click on Reset password.

Your password has been reset. You have received a temporary password by e-mail. Log in using the login button with your user name and the temporary password. For security reasons, we ask you to change your password after logging in.
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