kbDATA Webservice API
Check, update and enrich your customer data with additional information - automatically and directly in your CRM.
Arrange an appointment Technical documentation Catalogue of criteriaAn API. Three powerful modules
You can integrate your CRM via our API according to your needs and receive a high benefit with little effort - ideal for CRM systems, e-commerce platforms and data projects.
kbDATA Search
- Fill in forms automatically
- Smart validation
- Avoiding returns
- Integration into various CRM systems
kbDATA Update
- Automatic address update
- Historical tracing
- DSG-compliant processing
- Always up-to-date customer addresses
kbDATA Enrich
- Enrich customers with specific criteria
- Supplement industry information
- Recognising potential
- Data-based campaign management
The kbDATA Webservice API is so easy to use
Why the kbDATA Webservice API?
Search-as-a-Service
Objective: To ensure that addresses entered are correct and standardised.
Example: A customer enters their address during an online order. The API checks in real time whether the address exists and is complete, and adds missing data such as postcode or house number.
Areas of application: E-commerce, CRM databases, registration systems.
Benefit: Reduction of errors when recording addresses and minimisation of returns.
- Fast and precise access to address information
- Real-time auto-completion
- Integration with existing systems
- Improved data management
- Optimised lead generation
Update-as-a-Service
Objective: To ensure that addresses are correct and deliverable.
Example: Before a marketing campaign is sent, all addresses are checked to ensure that they are up-to-date and reachable. Invalid addresses are flagged.
Area of application: Shipping service providers, CRM data maintenance, marketing campaigns.
Benefit: Reduced shipping costs and higher delivery rates.
- Current and qualitative addresses
- Automatic data cleansing
- Increased efficiency
- Seamless integration
- Automated stream processing
Enrich-as-a-Service
Goal: Supplement existing customer data with additional information.
Example: A donation organisation supplements donor data with additional information such as age or purchasing power in order to write to/segment donors in a more targeted manner.
Area of application: Clustering, CRM optimisation, strategic planning.
Advantage: Greater relevance in targeting, better insights.
- Extended donor data
- Targeted approach
- Highest data quality
- Integration with existing systems
- Comprehensive data coverage
A look at the web portal
Our API offers you standardised access to all relevant Swiss data sources and is equally suitable for small companies and large corporations. With this solution, customer data can be validated, corrected, supplemented and optimised in a process-controlled manner.
kbDATA Search
kbDATA Update
kbDATA Enrich
kbDATA Geographical
kbDATA Realations
It's that simple:
Always receive up-to-date, complete and enriched address data that is GDPR-compliant and hosted in Switzerland.
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How customers use the kbDATA Webservice API
The API can be flexibly integrated into existing systems - from a simple web portal to a deep CRM connection. Here are some typical use cases:
Automatically identify callers
- Automatically identify incoming calls - display name and address for the telephone number.
- Advantage: More personalised greeting, faster processing.
Capture addresses in real time
- During input, check whether addresses are correct and complete.
- Advantage: Fewer errors, better data quality directly during entry.
Find people or companies
- Search for persons, companies or addresses even with incomplete details - e.g. only name + postcode.
- Advantage: High hit rate, useful for manual entries or matching processes.
Automate relocation and death synchronisation
- Synchronises address data and recognises changes such as relocations or deaths.
- Advantage: Always up-to-date customer data
Updating large amounts of data
- Automatically check and update address data in large quantities.
- Advantage: Time-saving for mass mailings, data migration or duplicate cleansing.
Enrich data for analytics
- Extend existing addresses with features such as building type or Sinus Millieu.
- Advantage: Greater relevance in targeting, better insights.
Plan campaigns
- Automatically validate campaign addresses, remove duplicates - directly in the campaign module.
- Benefit: Fewer returns, higher delivery rate and better data quality.